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This position paper assesses the performance of New York’s electricity utility Consolidated Edison after Hurricane Sandy. The paper focuses on information obtained from their members. These workers have a unique perspective on the areas under investigation by the Commission because Con Edison's working men and women operate the system on a day-to-day basis, and they were on the front lines of the Company's efforts to restore service, house-by-house, to the millions of New Yorkers affected by Sandy.