ILO Manual on Collective Bargaining and Dispute Resolution in the Public Service

16 May, 2013
This excellent ILO Manual seeks to provide examples on how different countries have developed successful mechanisms to prevent and resolve disputes in labour relations in the public service. It showcases effective ways to develop collective bargaining systems and provides approaches and formulas for dispute resolution.

This manual seeks to build on the work done in these publications by offering a compilation of good practices in dispute prevention and dispute resolution in public services. The intention is to showcase an array of mechanisms, mostly interconnected, that governments and social partners around the world have developed to minimize and resolve disputes – and especially interest disputes in collective bargaining – in the public services. Specifically, the manual aims to identify approaches and practices around the world which have enabled unions and public sector employers to engage in negotiations regarding wages and conditions of work on a fair footing and with minimal disruption to public services.

Also available in : العربيةPortuguês - Русский

The manual is complemented by a training tool (for now only in English):



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